Returns & Exchanges

Not happy with your order? We'll make it right. No runaround, no corporate script.

Return Window

You have 30 days from the date of delivery to request a return or exchange.

Condition

Items must be unused, in original packaging, and in the same condition you received them. Used or damaged items cannot be returned unless they arrived defective.

How to Start a Return

1. Email us at conchrepublictc@gmail.com with your order number and reason for return.
2. We'll send you return instructions within 1–2 business days.
3. Once we receive and inspect the item, your refund will be processed within 5–7 business days.

Defective or Wrong Items

If you received a defective item or the wrong product, contact us immediately. We'll send a replacement at no charge — no need to return the original.

Refunds

Refunds are issued to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

Questions?

We're easy to reach at our contact page. Real humans, real answers.